FAQ

  • Where is my delivery?
    Click here to see where your delivery is right now. If you're not seeing it or want to speak to us, call us on 01273 358535
  • How do you get such good prices?
    We achieve this through dealing direct with the factories, negotiating hard and buying in bulk. We're constantly searching for better products at better prices.
  • How do you deliver?
    It really depends on where you are. If you are in or around Brighton & Hove, our man Tommy delivers to you personally and this is free of charge, Monday - Saturday. If you are elsewhere in the UK or anywhere else on earth, we use UPS to get your parcel to you, again Monday to Saturday.
  • Why use BCS rather than any other website?
    We care about your business, no matter where you are. We don't just take your order and run; we want to know more, recommend the best things for your business and create a successful partnership together. There is also someone to speak to and make you order as well provide advice (and they'll give you their name!)
  • Can I set up an account?
    Absolutely. At check out, just put your payment type as account, and we'll be in touch to sort it out.
  • I need a product that's not on your website.
    Send us an email or call us and we'll get it in for you. We have access to over 25,000 lines of products, and we're building our website slowly but surely. It is also handy to have a target price and we'll see what we can do.
  • How quickly do you get back to me?
    Within 15 minutes of receiving a contact request, email or phone call we'll get back to you, during office hours, because we value our family time too!
  • What are your opening times?
    Monday - Friday 9am - 5.30pm
  • I can find certain products cheaper elsewhere!
    It's worth getting in touch with us if you use this product a lot or you are a bulk purchaser, we may be able to take a long term view on some of the items you need. No doubt from time to time you will find cheaper products with other suppliers. We are competitive all of the time, cheaper some of the time, and better for your business all of the time. For long term success and dependability, use us. For a quick and cheap deal, use anyone else.